Germination Guarantee
Every pack of seeds we sell is covered by a 90% germination guarantee.
What the guarantee covers
If fewer than 90% of your seeds germinate using a standard germination method, we send replacement seeds.
How to claim
- Contact us in live chat within 30 days of delivery.
- Give us your order number.
- Send photos of the seeds.
We check the claim and send the replacement seeds.
What it does not cover
The guarantee is fulfilled with replacement seeds. It does not entitle you to a refund. All sales are final, as set out in our Terms and Conditions.
The full wording is in the Terms and Conditions, and that is the version that applies to your order.
