Frequently Asked Questions

Please read our FAQ before sending us a message

Shipping to Canada and the USA is a $10 flat rate, and free on orders over $99. Orders to Australia are $22, also free over $99. Orders to the USA include tracking. Every order ships in plain, discreet packaging.

We accept credit card (charged in USD), Interac e-Transfer for Canadian customers, Venmo and Cash App for US customers, and mailed cash. If a card payment is declined, e-Transfer, Cash App or Venmo go through instantly and earn extra free seeds. Take a look at all options at checkout and see what payment options give you free seeds on your order!

Delivery takes 5 to 7 business days in Canada and the USA. We ship to Canada, the USA and Australia.

The whole site, including checkout, is secured with HTTPS, so what you enter is encrypted on the way to us.

Prices are shown in US dollars. Credit card payments are charged in USD and your bank converts if needed. Canadian customers paying by Interac e-Transfer are quoted the total in Canadian dollars at checkout.

When we receive the order you will receive a confirmation email to confirm your order. We process the payment and then send out your product in discreet packaging. Then you will receive an email to confirm when your order is shipped.  All orders are shipped out within 24 hours.  Please note that if you do not see your email, check junk email or spam in case our email has gone there. Thanks!

If you want you can log into our secure site and check in on your order.

We collaborate with many top breeders all around the world. We work tireless to create our own genetics as well as Each breeder we buy from are tested and hand selected to make sure our customers receive the best quality seeds.  If you are looking for breeder information, please send us an email and we can let you know where your strain of interest comes from.

Every pack is covered by our 90% germination guarantee: if fewer than 90% of your seeds germinate, contact us in live chat within 30 days of delivery and we send replacement seeds. The full policy is on our Germination Guarantee page.

How to germinate your seeds with the paper towel method:

Step 1: Pour some spring water or distilled water into a bowl. Take four sheets of paper towel and soak them in the bowl of water. You will need two sheets to produce a top and a bottom.

Step 2: Place the first two soaked sheets folded together and wring out excess water before placing the paper towel on a plate.

Step 3: Place your seeds on the wet paper towel that is on the plate. Space the seeds apart with tweezers, about an inch apart.

Step 4: Cover your seeds with another soaked paper towel that has been wrung out to eliminate excess water. You will have a plate on the bottom, the first set of paper towels on the plate, seeds on the paper towel, and now cover the seeds with the new wet paper towel.

Step 5: Take another plate and cover everything so that you have a plate on the bottom and one on the top.

Step 6: Place your plates with the seeds inside, and the paper towels somewhere dry and warm. Make sure it is dark as well. The temperature should be about 21°C or 70°F. Leave it like this for 1 to 8 days. Some strains can take up to 2 weeks to show a tap root, so be patient as it does take time. Check the seeds daily and make sure the paper towel does not dry out. You may spray more water onto them to keep them moist.

Step 7: When you see a tap root, you are ready to plant. Ensure that you plant 5 mm below the surface when planting.

Send us an email, or just chat below

We are available 7 days a week 24 hours per day for all your questions and needs.

If you have immediate questions just simply look below to the bottom right and you will find our chat button.  Simply click on that and a real agent will answer you.  We do not use chat bots so make good use of our chat service.

If you are looking for questions in regards to growing and or previous orders, please email or call our head office staff to:

   
Contact Us info@theseedpharm.com

We will get back to you right away 7 days a week to make sure your needs are accommodated.

Thanks for your support!

Business Information

Name The Seed Pharm
Headquarters 1250 Homer Street, Vancouver, BC V6B 2Y5
Toronto office 32 Britain Street, Toronto, ON M5A 1R6
We ship to Canada, the USA and Australia
Hours Open 24 hours (online store)
Email info@theseedpharm.com

Business Information

Name The Seed Pharm
Headquarters 1250 Homer Street, Vancouver, BC V6B 2Y5
Toronto office 32 Britain Street, Toronto, ON M5A 1R6
We ship to Canada, the USA and Australia
Hours Open 24 hours (online store)
Email info@theseedpharm.com